Vision

Edward Street Hostel Ltd’s vision of the future is one where all people have the right to safe, affordable housing and are equipped with the knowledge and skills to fully participate as active citizens in an inclusive society.

Mission

Edward Street Hostel Ltd sees its role in creating that society as:

‘Working towards a better quality of life for service users’

Performance Objectives and key actions for 2006/2009 were agreed in January 2006, these are to be reviewed in January 2007 for the second of these three years (2007/2008) other objectives have been set as a provisional basis and will be reviewed and revised if necessary prior to the end of Year 2 of the plan.

Objectives – Scorecard model (4 areas)

INTERNAL PROCESSESS

To have 8 members on the Management Committee.
To meet 90% occupancy level for Supporting People.
Adequate recording systems of good quality service provision.

SERVICE USER EXPECTATION

To achieve level ‘C’ Supporting People Quality Framework (3years).
Increase Health & Social Services admissions.
Maintain PBNI Service Level at current level (8 beds).
Provide Floating Support.
To provide training, activities and life skills, learning programmes and services to meet user needs.
Optimise access to services.

FINANCE

Effectively manage the financial resources of the organisation.
Introduce BAC’s by end of 2006
Secure funding to enable services to be developed.
Ensure financial security over next 3 years.
Financial risk management provision (6 months running costs).
Introduce stricter budgeting controls.

INNOVATION & EMPLOYEE

Improve job analysis and selection.
Develop a more effective 6-month induction process programme.
Carryout training needs analysis; introduce appraisal system to consider specialised training, work performance and responsibility.
Annual organisation Policy & Procedure Review training.
Review salary, pension with the view to provide security and good performance incentives.
Ensure staff have the necessary skills and knowledge to provide a high quality service.
To develop working relationships with other agencies and service providers.